Contact me within 5 days of receiving the Jewelry and Ship items back within 15 days of receiving
To start a return,
Buyer pays for return shipping and The jewelry must be unused and in the same condition, you received. The way back should be registered and signed for so jewels arrive safely to us and we can send you the refund ( please understand ) it will take some days. Please notice that shipping cost ( If there is or express delivery cost ) is not refunded. ✪ Refund is sent for item cost, excluding shipping costs.
We accept cancellation (before the item has been shipped)
✪ If you order an item and you want to cancel it before shipping (In the next 48 hours you will get ✪ a Full Refund ✪) If you feel unhappy or want to change your purchase or have any questions please contact us to discuss.
To exchange your order or resize it you need to send the item back to us ( Buyer pays for return shipping and The jewelry must be unused and in the same condition you received. The way back should be registered and signed for so jewels arrive safe to us and we exchange your item or resize it to your new needs and then we will send it back to you, ( please understand ) it will take some days.
Our service for resizing will be free of charge If you will change your order to another design we will charge you the differences of value.
Please notice that shipping cost ( for both ways is your responsibility )
The fastest way to exchange
The fastest way to exchange, once the return is accepted for the old purchase, You make a NEW purchase and we send it to you as a new order, and wait till the old purchase get back to us— then we will return you a full refund from the First Order ( Exceptions ) if there is a shipping cost? is not refundable ( is always depends on the reason )
To start a return
you can contact us for any return questions at vartovar@live.com and If your return is accepted, we’ll send you the return instructions on how and where to send your package. Items sent back to us without first requesting (a return will not be accepted)
Damages Items
Please notice that damaged items cannot be CHANGED
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return
you can contact us for any return questions at vartovar@live.com and If your return is accepted, we’ll send you the return instructions on how and where to send your package. Items sent back to us without first requesting (a return will not be accepted)
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Exchanges
The fastest way to exchange, once the return is accepted for the old purchase, You make a NEW purchase and we send it to you as a new order, and wait till the old purchase get back to us— then we will return you a full refund from the First Order ( Exceptions ) if there is a shipping cost? is not refundable (it always depends on the reason )
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item we can evaluate the issue and make it right. Exceptions / non-returnable items
Because of the nature of these items, cannot be returned, Like custom products (such as special orders or personalized items) We also do not accept returns for JEWELRY without a registered post with tracking Please get in touch if you have questions or concerns about your specific item.
| Posted on June 15, 2021
| Posted on June 15, 2021
